TPA Privacy Policy

  1. General States. TPA’s programs may gather personally identifiable information from individuals who choose to participate in its programs. We strive to keep this information confidential. We will only collect, store, and use any personal information you provide to us for defined purposes.  TPA’s Privacy Policy is designed to provide notice to individuals regarding how their personal information is being collected and used, and to inform individuals that they have a choice as to: (1) whether their personal information is disclosed to third parties, and (2) how their personal information is used for particular purposes.By using this site, you signify your acceptance of the Privacy Policy. If you do not agree to this Privacy Policy, please do not use our web site.
  2. Collection of Personally Identifiable Information. In some instances, TPA may collect Personally Identifiable Information (“PII”) (e.g., your name, address, e-mail address, telephone number, fax number, and information). This information is only collected when volunteered by you. If PII is collected by TPA on behalf of a client, the PII belongs solely to the client and will be used solely in accordance with that particular client’s Privacy Policy.   TPA and its clients may directly collect analytics data or use third-party analytics tools and services to help us analyze PII.
  3.  Collection of Other Information.  Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on domain names, landing pages, pages viewed, and other such information. 
  4. Retention, Storage and Disclosure of Personal Identifiable Information:  TPA ensures that PII is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your PII. TPA does not sell or rent PII to third parties. TPA does not otherwise disclose your PII to third parties, unless you have consented to such disclosure or such disclosure is required by law.  TPA will retain your PII only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.TPA will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms and Conditions or to protect the security, quality or integrity of our services; and/or (c) to exercise or protect the rights, property, or personal safety of TPA, our clients, or others.
  5. Opt-Out.  An individual’s desire to “opt-out” of receiving marketing or other information from a client will be handled in accordance with a particular client’s Privacy Policy. TPA is not responsible for data collected on behalf of its clients when such data is in its client’s possession.
  6. Children:  TPA’s programs are not available to anyone under the age of thirteen (13).
  7. California Privacy Rights:  Pursuant to California Civil Code Section 1789.83, a California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. However, under the law, a business is not required to provide the above-described lists if the business adopts and discloses to the public a policy of not disclosing customer’s personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and providing a cost free means to exercise that right.
  8. Security: TPA endeavors to protect your PII using physical, electronic or procedural security measures appropriate to the sensitivity of the information in its control. These measures include safeguards to protect PII against loss or theft, as well as unauthorized access, disclosure, copying, use and modification. TPA safeguards your PII on the Internet by using industry-standard practices. Although “guaranteed security” does not exist either on or off the Internet, TPA makes commercially reasonable efforts to make the collection and security of such information consistent with its Privacy Policy and all applicable laws and regulations. TPA maintains physical, electronic and procedural safeguards as appropriate to safeguard your PII.To ensure the accuracy of your information, if you wish to contact TPA to correct, amend, or delete information (if TPA is holding on to your information as explained above), about privacy related issues or for any reason at all, you may contact TPA’s Privacy Officer by mailing the details of your request to:

    25200 Telegraph Rd
    Suite 410
    Southfield, MI 48033
    Attention: Information Systems Department


  9. Changes to Policy:  TPA may make changes to this Privacy Policy from time to time. Therefore, you should periodically visit this page to view the current Privacy Policy

Updated: February 9, 2015